Instagram's Game-Changer, Appointments Feature for Business Management Unveiled
Instagram, owned by Meta, has unveiled a new feature called "Appointments on Instagram." This tool enables businesses to effortlessly manage customer appointments within the Instagram app, offering convenience and enhanced customer engagement at zero cost. To use it, businesses need to configure their Instagram accounts as business accounts and follow simple steps for scheduling appointments.
WhatsApp's Global Reach Channels Feature to Revolutionise Messaging
WhatsApp has rolled out its 'Channels' feature, initially piloted in Colombia and Singapore, to 150 countries, allowing brands, celebrities, and others to broadcast messages to a wider audience. WhatsApp CEO Will Cathcart announced that the feature will be accessible to almost everyone by September 19. Channels promote interactivity with features like emoji reactions and message forwarding. User-created Channels are also on the horizon.
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